To whom it may concern, Scott at Quality 1 has been caring for my '91 Toyota Previa (328,000 miles), my '97 Previa (92,000 miles), my '85 Honda CRX (353,000 miles) and my '97 Nissan pickup (122,000 miles) since 1999. In probably two dozen visits, there was only one time when he couldn't find and fix an intermittent problem, and he didn't run up a huge bill playing guessing games. I have found his services to be first quality and reasonably priced. I've never known him to try to sell me something I didn't need, or charge me for something he didn't do. It's very comforting to know he's there when I need him. D. Norton Sr. Product Engineer Flowserve Corporation